About The Event
- Chatbots
- Voice Tech
- Virtual Assistant
- Conversational Design
From inside jokes to cultural references and wordplay, every statement of human conversation is highly complex as it is built on shared context and previous interactions. Humans speak in highly nuanced ways without skipping a beat. Each response follows the last, almost instantly. For a quality conversation between a human and a machine, responses have to be quick, intelligent and natural-sounding. True Conversational AI goes above and beyond rule-based answering engines to understand the context, analyze the text and speech, the intent behind the questions and also consider the user’s preferences. Conversational AI that uses natural language processing, automatic speech recognition, advanced dialog management, deep learning and machine learning has the ability to engage in human-like dialogue, capturing context and providing intelligent responses.
Today’s AI-based chatbots can have full-blown communication that leave people feeling like they finished having a conversation with a person. Conversational AI is a key for many brands that wish to improve the customer experience as it can help them connect with their consumers in the channels they use the most and it can provide personalized experiences that are quicker and more convenient than traditional ways of interacting with brands.
Conversational AI & Customer Experience is a 2-day networking event that will invite visionary speakers, industry experts, innovative chatbots, and conversational AI technology providers on one platform and facilitate the discussion pertaining to the current trends, Future Innovation, Policies, and Regulations in the field of Conversational AI.
Speakers & Attendees
Sponsors & Partners
Event Gallery
Testimonials
I got more insights of different AI work
StepStone
Language Analyst
Got some contacts & new ideas/approaches
MoveXM
IT Consultant
It was a pleasure to be a part of this event.
Roche
Conversation Designer
It was such an inspiring event with so many great talks.
Sinch
Solution Analyst
It was a great event! Enjoyed being part of it!!
Director of Product Management
Great Audience, Great Event!
Cyara
Senior Director Digital
Easier contact with vendors of conversational ai platform
Roche
Chatbot Product Owner
Thank you Altrusia for this fantastic opportunity. It was a wonderful experience with challenging topics.
VUI.agency
Networking was amazing. Many business opportunities due to networking
Wayfair
Project Manager
It was a great event with such a diverse range of topics being discussed.
Gravitas AI
CEO
Thank you for the event. I think Altrusia has done a very good job
Telma AI
Executive Director
I really enjoyed the Conversational AI & Customer Experience Summit. It was very well organised and there were many excellent talks.
Ulster University
Emeritus Professor
It was a great chance for Almawave to tell the audience about its history and offerings. We met important attendees from the most important companies and public administrations.
Almawave
I got to connect to a lot of vendors. Chatbots aren't in our roadmap right now, but it's really good to already have some connections.
Data Science- Merck
Associate Director
A BIG THANK YOU to our organizers for providing this great platform for exchange on Conversational AI and Digital Assistants!
VUI.agency
Co-Founder & Managing Director
I liked the charisma, bot related topics, and presentations which gave us a great vision for the future of conversational AI.
Turkcell
NLP Technologies & AI Manager
It was an extraordinarily rich experience, with 25 speakers in 2 days, and I was exposed to many projects in the area that I didn't know would exist. I would like to thank Altrusia for organizing such an amazing summit
Sanofi
Head of Architecture
Excellent organization from Altrusia and an essential presence from Almawave. It had been a brilliant teamwork with a perfect stand setup and meeting organizations.
Almawave
International Business Development Manager
Got Some ideas and trends to implement in our AI through presentations, and while exchanging ideas during networking breaks Thank you Altrusia for having us and for this big event.
Poste Italiane
Conversation Designer
Thanks for steering and orchestrating this summit on a topic which has had a huge traction and growth in recent times. Lovely set of speakers, diverse agendas and functional areas made the two day summit a gold mine for knowledge and networking.
Bosch
Conversational AI Architect
What a wonderful opportunity to participate to the 2022 Conversational AI and Customer Experience Summit in Munich last week. Thanks to the organizers and to all speakers and participants for such great networking and insights from different markets.