Unlocking Better Customer & Employee Experiences on Behind the Mic with Sourabh Mukherjee from Ipsos Sourabh Mukherjee is a Mechanical engineer and an MBA in International Business. His first stint came with a leading Pvt sector bank in India. After […]
Driving Digital Innovation in Banking with Strategy, Compliance, and Customer Focus on Behind the Mic with Kelferd Hor Kelferd Hor, CITP, is a Chartered IT Professional (BCS) and banking executive with over 15 years of experience in digital transformation, strategy, […]
What It Really Takes to Scale Conversational AI from Experimentation to Real Customer Impact with Dario Bianchi, CTO at Mindvalley Dario Bianchi is the Chief Product Officer at Mindvalley, leading AI-driven innovation across one of the world’s top edtech and […]
Lolitta Suffian, SVP Customer Experience at Bank Simpanan Nasional (BSN) on the Future of Inclusive and Human-Centric Banking Lolitta Suffian is a creative force in the world of Customer Experience, with over 23 years of leadership across various industries. She […]
Behind the Mic: Martin Kaiser from PRODYNA on Scaling Human–AI Collaboration Through Thoughtful Product Design Since 2024, Martin Kaiser has been the Managing Digital Product Designer at PRODYNA SE, a system integrator that supports enterprises and larger mid-sized companies in […]
Behind the Mic with Vasily Rodochenko, Software Engineer at Flix on Scaling Conversational AI with Trust, Testing, and Feedback Vasily is an ML enthusiast and researcher with 10+ years of experience spanning fintech, compliance, and logistics, backed by a strong […]
Bridging Finance and Innovation: Raine Renaldi, Chief of Economy & Digital Asset Committee at KADIN Indonesia on Shaping Indonesia’s Digital Finance Raine Renaldi is a business leader and innovator recognized for his role in bridging finance, technology, and digital transformation […]
Behind the Mic with Muharam Zamzam President Director at PT. Carsurin UAV Solutions: Pioneering Safer, Smarter, and Data-Driven Mining Muharam Zamzam is the President Director at Carsurin UAV Solutions, where he leads digital transformation initiatives and drives strategic sales growth. […]
Join us on Behind the Mic with Putri Ramadhani, Associate VP of Product Development & Operations, as we dive into her journey of transforming CX at RevoU. With over 12 years of experience in product development and digital innovation, Putri […]
Behind the Mic with Dr. Kartina Sury, Senior Fellow at Center for Indonesian Policy Studies: Redefining Customer Experience Through Data, Innovation & Collaboration Dr. Kartina Sury is a professional and scholar of marketing strategies with more than 25 years of […]
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