Conversational AI & CXPast edition
Conversational AI & CX Summit Europe 2023 (CACES)
Munich, Germany · 23–24 November 2023

180+
delegates
20+
speakers
The recap
The full write-up of this edition is on its way.
From our stages
All interviews
29 October 2026
How to Build Smarter and More Responsible AI Products with Gabriel Morais, Global Product Manager
Gabriel Caldas Morais
Conversational AI, 14 July 2026
Is Conversational AI Finally Killing Interactive Voice Response? What the Data Says

Generative AI, 13 September 2024
How Conversational AI is Revolutionizing the Future of Customer Experience
Next edition · 160 days to go
Conversational AI & CX Summit Malaysia
Kuala Lumpur, Malaysia · 15 April 2027
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