Where Technology Meets Empathy: Grace Vita on the Future of Customer Experience Grace Vita is a senior executive specializing in customer experience, service excellence, and business transformation across healthcare and financial services. Most recently, she served as Chief Experience Officer […]
Where Technology Meets Experience: Alexander Zulkarnain, CMO at Taman Safari on the Future of Destination Marketing Alexander Zulkarnain is the Chief Marketing Officer of Taman Safari Indonesia Group, where he leads integrated marketing, digital transformation, and commercial growth across one […]
Building Trusted AI for the Future of Healthcare with Shigeto Miyamoto, APAC Digital & AI Transformation | AI Governance | Japan–ASEAN Business Shigeto Miyamoto is a healthcare and digital transformation leader focused on commercial innovation across Asia, including Japan, Singapore, […]
Leading Customer Experience with Clarity, Data, and AI: A Conversation with Sandra Samuel, Head of Customer Service at Ninja Van Sandra Samuel is a Customer Experience leader with over 18 years of experience, including 14 years in leadership roles across […]
Leading Customer Experience in the AI Era: An Exclusive Interview with Dr. Angel Lo, Director of Marketing Communications, APAC at Olympus Dr. Angel Lo is a regional leader and conference speaker specializing in Marketing Communications, Customer Experience (CX), DigitalTransformation, and […]
AI with Purpose: Dr Jaslyin Qiyu from Cigna Healthcare on Building Trust, Innovation, and Exceptional Customer Experiences Dr Jaslyin Qiyu is Chief Marketing Officer and Head of Customer Experience Singapore and Australia for Cigna Healthcare, where she leads brand strategy […]
Powering the Future of Education: John Ang on Technology Leadership at EtonHouse Education International Group Singapore John Ang, serving as the Group Chief Technology Officer (GCTO) at EtonHouse Education International Group, is an experienced professional in technology. His contribution to […]
Unlocking Better Customer & Employee Experiences on Behind the Mic with Sourabh Mukherjee from Ipsos Sourabh Mukherjee is a Mechanical engineer and an MBA in International Business. His first stint came with a leading Pvt sector bank in India. After […]
Driving Digital Innovation in Banking with Strategy, Compliance, and Customer Focus on Behind the Mic with Kelferd Hor Kelferd Hor, CITP, is a Chartered IT Professional (BCS) and banking executive with over 15 years of experience in digital transformation, strategy, […]
What It Really Takes to Scale Conversational AI from Experimentation to Real Customer Impact with Dario Bianchi, CTO at Mindvalley Dario Bianchi is the Chief Product Officer at Mindvalley, leading AI-driven innovation across one of the world’s top edtech and […]
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